Customer Service Representative
Hill Agency, Bahrain

Duties:

• Answer, screen and forward incoming calls. Take accurate written messages and forward to appropriate staff promptly.
• Ensure that reception area is tidy, presentable and stocked with necessary materials.
• Take new client initial calls and input necessary data electronically.
• Update calendars and schedule meetings as requested by staff members; confirm meetings.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access to the reception area.

1. Ability to multi-task; Good organizational skills and ability to monitor supplies
2. Ability to establish and maintain good communication with staff
3. Client-centered; Service Oriented, Comfortable with technology including Microsoft Office.

Job Rewards and Benefits