Senior Commercial Manager
Talabat, Bahrain

As part of the Delivery Hero network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates.

Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started!

What's On Your Plate?

Our mothership Delivery hero is the leading online food delivery player in MENA, with well-

established local brands such as Talabat, Hunger station, and Zomato it combines the local

entrepreneurship with global excellence.

Today in the MENA market - Talabat is leading the way with a food ordering platform that

delivers nearly 10 Million Orders per month (500k daily)whilst operating across the largest

market for the Delivery Hero Group.

As Talabat continues to grow and keep ahead of the curve we have recently launched our

very own end-end grocery service across the MENA region: tMart

Role Summary

We’re looking for a Senior Commercial Manager to join the team and focus on growing our

own Grocery Store “Talabat Mart”, which is the region’s first cloud store concept offering

30-minute delivery of groceries at hypermarket prices. Launched in Kuwait and UAE, the

service is expanding fast to more countries.

What’s On Your Plate?

• Setting overall commercial strategy for the country (mission, format positioning), defining and approving strategic guidelines (i.e. Divisions/ Departments/Category plan, Sourcing, Layout, Communication, Private label, …), ensuring consistency of different Category Managers
• Negotiating contract deals with suppliers, in addition to building the foreign/imports and private label range
• Supporting in major negotiations with suppliers – international and local suppliers Advertising and research agencies, etc
• Finalizing policies, procedures and standards (i.e. service level, imports incidence, suppliers standards, categories maintenance, negotiating terms…)
• Setting the guidelines/processes for imports (suppliers standards, show trades activities, negotiation standards…) in line with the overall merchandise Strategy
• Ensuring proper implementation of policies, procedure and standards such as service level, imports, suppliers standards, categories maintenance, negotiating terms, etc. for each department in the Division
• Reviewing and periodically revising assortments and pricing decisions developed by the country manager
• Ensuring cost-saving and effective purchasing.
• Assess and reports to Regional Director of the Division across store - sales, gross margin, Profit & Loss - and consistency with the Company commercial strategy - price positioning, basic assortment, etc. and raising appropriate reports
• Reviews pricing strategy versus price audits by market, to ensure no margin erosions while maintaining our budgeted gross margin
• Ensuring cost-effective management of stores, suggesting/directing improvement actions/alignment with best practices and coordinating with Corporate Functions
• Monitoring trends in the marketplace, including the competition and validating action plans for improvement

• You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.
• You have built teams and led cross-functional projects at scale.
• You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
• You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.
• You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.
• You have excellent analytical and communication skills, and always like to be hands-on with several tools.
• Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
  • Language skills: Fluent English and Arabic would be highly advantageous.

Job Rewards and Benefits