System support Engineer Job in Bahrain
Aig , Bahrain

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System support Engineer

Experience
6 Years
Salary
0 - 0 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
BE,B Tech
Total Vacancies
1 Job
Posted on
Oct 4, 2006
Last Date
Oct 30, 2006
Location(s)

Job Description

Solve highly complex level of problems, involving broad, in-depth product knowledge or in-depth product specialty; that may include support of additional product line. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill.
Responsible for efficiently managing the relationship with these customers and thoroughly documenting their cases.
Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Collaborate with Tech Leads and escalation resources when appropriate.
Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
Consistently share best practices with team members. Act as technical resource for broad and complex issues, and may typically be assigned to moderately strategic accounts. Ability to develop and deliver

Job Specification

Knowledge of HP Proliant DL/ML/BL with Microsoft MCSE 2003.

They should have at least 3 to 5 years of Exp.

Aig

Information Technology and Services - Sitra, Bahrain