Professional Summary
ICT Managed Services specialist with more than 30 years of experiences in ITC Infrastructure and Department Management, IT ITIL processes management, project management and systems implementation. Imed is a highly respected technical manager capable of working in high-pressure sales environment of a major software provider for ICT Security, Managed Services and Professional Services. Excellent client-facing consultancy skills, coupled with the ability to manage and motivate large multi-skilled teams. Key Achievements •As a key technical member of the Middle Eastern sales team for a market leading Managed Services and software provider, has successfully contributed to the closing of many deals throughout the region, up to a value of $1.5m •General Manager of ICT Security company for 5 years managing Middle East operations, offering Managed Security Services (including Managed Vulnerabilities and Managed Security Monitoring) sales and delivery of services including, vulnerability management, penetration testing, risk management, business continuity and disaster recovery. •Consistently offers high quality and cost-effective software solutions through an in-depth understanding of the market, the products, and the competitors offerings •Excellent project planning and prioritization skills demonstrated through the successful management of several concurrent implementations within time and budget, using a small team of highly trained technicians •Played a key role in the computerization of Bujumbura International Airport in Burundi, acting as technical consultant and project manager responsible for LAN installation and the development and installation of a range of financial applications •Successfully project managed the introduction of a major Loan Management system for the African Development Bank, using a project team of 35 IT professionals over several years